As a new mode of administrative services, e-government in recent years has been rapidly developed and been popular all over the world. At same time, the electronic files related to the e-government affairs are also increasing, so its scientific management has been becoming more important. Based on this background, this article deeply analyzes the e-government environment files management related issues, establishes the business model, further improves the files management efficiency and puts forward constructive opinions and suggestions to file management in e-government.